Terms and Conditions
Effective Date: 01-07-2025
Website: webstermedia.co.in
Company: Webster Media
Welcome to Webster Media. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before engaging with our business. If you do not agree with these terms, please do not use our services.
1. Definitions
- “Company”, “We”, “Our”, or “Us” refers to Webster Media.
- “Client”, “You”, or “Your” refers to any person, company, or legal entity using our services or website.
- “Services” refers to all digital marketing, website development, design, SEO, advertising, and consultation services provided by Webster Media.
2. Scope of Services
Webster Media provides various services, including but not limited to:
- Performance Marketing
- Google Ads & Meta Ads Management
- SEO (Search Engine Optimization)
- Website Design and Development
- Social Media Marketing
- Branding and Creative Design
Service details, deliverables, and timelines will be discussed and documented separately in the project agreement, quotation, or email confirmations.
3. Client Responsibilities
By engaging with Webster Media, the client agrees to:
- Provide accurate, complete, and timely information required for project execution.
- Cooperate with the team and provide necessary access, approvals, and content where needed.
- Make payments as per the agreed terms and schedule.
- Review and approve project milestones in a timely manner.
Delays in communication or approvals may impact project timelines and are the client’s responsibility.
4. Payment Terms
- A minimum 50% advance is required before the start of any project unless stated otherwise.
- Remaining payment is due upon completion of specific milestones or project delivery.
- All payments are non-refundable once the project has commenced, as our team begins dedicating time, effort, and resources immediately after confirmation.
- In case of third-party platforms (e.g., Meta Ads, Google Ads), the client is responsible for the media budget. Webster Media only manages and optimizes the campaigns unless otherwise stated.
5. Refund Policy
Please refer to our Return & Refund Policy for detailed information. Once a project begins, no refunds will be processed.
6. Intellectual Property
- All materials, designs, strategies, and content created by Webster Media remain the property of the agency until full payment is received.
- Upon full payment, ownership of final deliverables is transferred to the client.
- We reserve the right to showcase completed work as part of our portfolio, unless otherwise agreed in writing.
7. Confidentiality
Both parties agree to keep all sensitive information confidential, including trade secrets, client data, campaign results, and pricing structures. This clause will remain in effect even after the completion or termination of the contract.
8. Service Timelines
Webster Media will make reasonable efforts to meet agreed deadlines, but timelines may be extended due to unforeseen circumstances such as:
- Delayed client inputs or approvals.
- Technical issues or third-party disruptions.
- Force Majeure events such as natural disasters, internet outages, or pandemics.
9. Third-Party Services
Webster Media may use third-party tools, platforms, and services to deliver results. We are not responsible for downtime, errors, or failures caused by third-party platforms such as:
- Google Ads, Meta, Instagram, Facebook, LinkedIn, etc.
- Hosting providers or domain registrars.
10. Limitation of Liability
To the fullest extent permitted by law, Webster Media shall not be liable for:
- Any direct, indirect, incidental, special, or consequential damages.
- Loss of profits, data, or goodwill resulting from your use of our services.
- Any delays, errors, or interruptions beyond our control.
Our total liability under any circumstances shall not exceed the amount paid by the client for the specific service.
11. Termination
Either party may terminate the agreement at any time by providing a written notice. However:
- If termination is requested by the client after project commencement, no refund will be issued.
- In the case of outstanding dues, the client is liable to clear all invoices before project closure.
- Webster Media reserves the right to suspend or terminate services if the client violates these terms or engages in unethical, abusive, or fraudulent behavior.
12. Modification of Terms
We may revise or update these Terms and Conditions at any time without prior notice. Continued use of our services implies acceptance of the modified terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].
14. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact:
Webster Media
Email: info@webstermedia.co.in
Phone: +91-836-8888-959
Website: webstermedia.co.in